Technology systems

2020 investments in student technology systems plunge to five-year low as higher education expresses frustration with vendor options and delays

The conclusions of Tambellini’s annual report U.S. Student System Market Share, Trends, and Leaders Report 2021 deviated sharply from the expected 30 percent increase projected before march 2020, when hundreds of institutions were evaluating options to replace their old Student Information Systems (SIS).

Large public universities can spend more than $ 100 million on a new student system, and even small institutions can spend at least $ 5 million in their first five years of implementation.

A large majority of establishments – 72 percent – have student information systems that are at least 20 years old and running on-site. Tech platforms older than a recent high school graduate lack the modern features students of all ages expect: a cohesive, user-friendly digital experience with personalized engagement and 24/7 access. to a range of services available on multiple access points, including mobile devices.

“So far in 2021, there is renewed interest in modern cloud-based platforms as institutions resume and accelerate previously suspended plans to improve their technology stack to serve students, faculty and staff and to provide a more secure and scalable environment, “said Vicki Tambellini, CEO and founder of the Tambellini Group.

“At the same time, we anticipate that many institutions will be reluctant to make large-scale changes due to a lack of fully mature options at competitive prices and continued vendor delays in delivering solutions with the functionality required by this market. ”

Cloud adoption in student systems
Data and analysis of the reports show that many institutions prefer to make incremental changes to meet immediate and short-term needs rather than undertake broad system reviews.

  • 4.5 percent of institutions have selected modern cloud student systems, but only 26 institutions were put online with these systems.
  • 24 percent of institutions have migrated their legacy on-premises solutions to the cloud using either managed hosting or SaaS services.

The report is based on the Tambellini Group’s unbiased research, in-depth interviews and proprietary data from over 4,300 U.S. higher education institutions, and covers the six providers serving at least 1% of the market in 2020: Anthology, Ellucian, Jenzabar, Oracle, Workday and Unit 4.

More information on the report is available here.

About the Tambellini Group
The Tambellini Group is the leading independent technology research and consulting firm dedicated exclusively to higher education. Members of the Tambellini Group benefit annually from over 100 unbiased research reports that provide information and analysis on the evolving technological landscape of higher education.

With more than 20,100 global institutions and more than 84,000 technology selections, the Tambellini Group’s proprietary technology profile database of educational institutions is unparalleled in the industry. Founded in 2001, Tambellini Group is a women-owned company and a Great Places to Work® certified company for 2021-2022.

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SOURCE The Tambellini Group

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